The most important resource to all organizations are the people. People management includes planning for diversity of skills, thoughts, experiences to ensure highest level of patient experience, staff retention and overall performance of the medical group. Identifying the appropriate staffing levels with the necessary skillsmix maximizes potential for performance and patient satisfaction

Investing in the right technology, building, supplies, equipment requires adequate planning with expected return on investments. Just like having the right people, identifying the right capital to acquire is also important. When to acquire and expected results are also important areas that need clarity before execution of investments. Finally having the right approach to installing newly acquired technology or capital with minimal disruption to patient care is also important in healthcare planning

Understanding medical practice data is foundational to planning for that medical practice, metrics are essential to understanding baseline operations and designing for sustainment and growth. Using data analytics to review past, present and forecast the future performance of medical practice is critical in healthcare planning and operations

Medical practice facilities whether physical or digital are part of overall patient experience. Healthcare is very personal and patients feel cared for when they walk into a clean, well-organized, well-kept practice. For telemedicine, ease of access to providers has the same effect. It is also a reflection of the medical practice committment to a healthy environment and respect for their patients.