Health Information Technology
Health Information Technology part of Health Information System drives every aspect of medical practice operations. It is more than using electronic health records, billing systems or clinical documentation, it is the integration of all aspects of technology directly connected to healthcare delivery
1
Optimization of Health Information Technology
Practice management operations run a lot smoother when HIT functions as designed, technology becomes a force enabler with interoperability and simplification of workflows using technology.
2
Provider Integration
Provider integration means partnering with provider staff from design to deployment or "go-live" of new technology within a healthcare setting. It also includes adequate testing, training and validating that technology works as intended. Voice of the customer matters in provider engagement throughout the entire process of new technology installation and deployment
3
Support Team Integration
The medical practice team should understand how they integrate with technology and the advantages of using technology appropriately to serve patients. From scheduling to billing, every staff member on the team should be adequately trained on the technology and the operations it supports.
4
Digital Services
Artificial Intelligence is disrupting society in such a fast pace in various ways, healthcare operations is not exempt from this genAI revolution. Medical practices are the "tip of the spear" in healthcare delivery that will rely on automation, use of digital services in the business office, patient communication and staff education. It is important to leverage AI tools as much as possible to maximize productivity and achieve healthy team engagement culture.